QUESTIONS

The EBS/Atlanta Web site can answer most of your common questions.

I have a question about:

Flex and Transportation Spending Accounts »

How A Medical Reimbursement Account Works

How Your Medical Reimbursement Account Saves You Money

Your Medical Reimbursement Account Is For Your Entire Family

What Kind of Expenses Are Eligible

Are Over-The-Counter Drugs Eligible For Reimbursement?

What Kind of Expenses Are Not Eligible

An Important Message About Insurance Premiums

How To Establish A Medical Reimbursement Account

How To Receive Reimbursement From Your Account

What Affect Would My Flexible Benefit Contributions Have On Future Social Security Benefits?

COBRA and Direct Premium Billing Accounts »

Who is EBS/Atlanta?

How do I enroll in COBRA?

How do I pay my COBRA premiums?

When are my premiums due?

Can my insurance coverage or COBRA premiums ever change?

If I miss a premium payment, can I make it up on the following month?

How can I prevent termination of my coverage?

When will my COBRA coverage end?

If my COBRA coverage is terminated, can it be reinstated at a later date?

If I have a question concerning a claim, ID cards, provider listing, etc., who should I call?

How do I contact EBS/Atlanta if I have questions concerning COBRA?

Can I have someone else make my payments for me?

Before I elected COBRA, I had some medical expenses that my insurance carrier denied. Do I send them to EBS/Atlanta?

Can I change my mind and drop some coverage after I elect COBRA?

My 18-months of COBRA are just about over; does EBS/Atlanta offer a continuation or another policy I can enroll in?

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