Retirees are special people. They have been and still are an important
group of people with your organization. EBS/Atlanta
understands these important facts and knows the communication, collection,
tracking and service calls with the retiree population can be a
time consuming activity for employers. EBS/Atlanta
offers a retiree billing service that allows you to outsource the
retiree administrative detail and focus on your current active employee
population. Some of our services include:
Initial retiree election forms
Premium
allocation to client and carriers
Toll-free
telephone customer support
Internet
access for all reports
Monthly
billing for premiums
"Paper-less"
administration
Insurance
enrollment/termination
Open
or annual Enrollment packets
DirectPay premium payment options
Subsidized premium collections
At EBS/Atlanta, our Retiree Service
Team members are trained in dealing with premium questions and in
assisting your retirees in maintaining their health insurance. We
work closely with our clients in providing accurate and clear communications,
with trained and friendly staff members. We are accessible to our
customers so every call is answered with a professionally trained
member of our Retiree Billing Service Team.
In addition to Retiree Billing Service, EBS/Atlanta
offers Direct Billing Services for other individuals within your
organization. Direct billing, is invoicing individuals for the benefit
premiums on a periodic basis. Some individuals within your company
who may need direct billing service include, Surviving Spouses,
Severance Plan participants, individuals on FMLA or leave of absence,
domestic partners, and international travelers.
